Casino solution FAQ

We first learn about your operating plan and preferred setup, then explain the cost of casino solution development during a consultation. Starting from a fully featured site, we work out the scope and costs with you.

The timeline depends on how ready your brand is, the design you choose and the scope of game and payment integration. We start from a fully featured solution and complete it for your brand, and share an estimated schedule after defining your requirements in a consultation.

First, in a consultation, we learn about your operating plans and preferred setup and explain the costs. Next, we decide your brand details, design, and game and payment setup, and GoodFriends handles domain connection, HTTPS certificate setup and site installation. Even if you do not have a brand yet, we can start by defining your operating plans together.

You can choose the design that suits your operations from player site templates in several designs. We apply your brand details, such as logos for light and dark themes, favicon and site name, to a fully featured site to complete a site that belongs to your brand.

It consists of the player site your players use, the operator admin and a dedicated partner portal. The player site is responsive across desktop and mobile screens, and players can choose a dark or light theme.

You can run multiple sites under one brand and quickly align operating rules by copying one site’s settings to another site of the same brand. Key metrics are compared by site on the dashboard. GoodFriends sets each site’s base currency (KRW, JPY, USD or CNY), which is used to display amounts on that site.

The player site, operator admin and partner portal are all available in Korean, English, Japanese and Simplified Chinese. When you write and save announcements, promotions and guides in one language, translations in all four languages are saved with them. On the operator admin’s support chat screen, you can translate player messages and the replies you are about to send whenever needed.

Games are organized into three categories: casino, slots and sports. In casino, players can browse live dealer games, baccarat, blackjack, roulette, game shows and more by game type, and sports offers integrated sports betting products (pre-match and live). The games actually shown depend on the content of the game providers you integrate.

For each site, you can switch game providers on or off and set their display order. You can also enable or disable the casino, slots and sports categories, and anything switched off is blocked so players cannot launch it. Players find the games they want with provider lists, game-type filters, search, popular games and favorites.

Players choose between bank deposits and crypto deposits and check their deposit, withdrawal and betting history on My Page. Crypto deposits go to each player’s fixed deposit address, so players can deposit easily by copying the address or scanning a QR code. The calculator on the deposit screen also shows the required deposit and the estimated amount credited after fees in advance.

The coins and networks offered to players are based on the operating wallets the operator opens, so you can operate with only the coins that fit your operating policy. We explain supported coins and networks, fee policy and integration options during a consultation.

Game money withdrawals as crypto are confirmed with the player’s withdrawal password, and withdrawals from the coin wallet to an external address with OTP verification; both are processed after operator approval. In the operator admin, you manage operating wallet balances, crypto transaction history and withdrawals pending approval, and withdrawals and conversions from operating wallets also require OTP confirmation. Players can convert the coins they hold into other coins or into game money.

You can build a multi-level partner hierarchy, and partners register and manage sub-partners and players within their permissions. Permissions to register players, edit rates, and pay or recover money are granted to each partner individually, and the system blocks actions a partner is not permitted to take.

Each partner’s rolling and losing rates are set separately for casino, slots and sports. A sub-partner’s rate cannot exceed its parent partner’s rate, and the parent receives the difference, keeping the settlement structure consistent. The losing settlement basis can also be chosen for each partner: “bets minus wins” or “bets minus wins and rolling.”

Set monthly settlement dates for each site, and partner earnings are settled automatically on those dates, with the next settlement date shown on the operator admin dashboard. In the operator admin, you see total bets, revenue, and rolling and losing payouts at each level of the hierarchy alongside parent and sub-partner rates, and partners check their own earnings and upcoming settlements on their dedicated portal.

We first hear about the work you need covered and how you plan to operate, then explain the scope and cost of operations support that fits your plan.

We explain the scope and cost of post-launch operations support in a consultation, and we take inquiries through our Telegram channel.

Both operators and players can protect their accounts with OTP two-factor authentication. If the same account logs in on another device, the previous session ends and a notice is shown. In the operator admin, you can block access from specific IP addresses and review player, partner and operator activity in the log menu.